Oracle Digital is more than just delivering quality search engine optimisation and web marketing to customers. They also offer Rapid Support Desk to ensure that all customer concerns are addressed in a responsive and immediate manner.
Perth, Australia (January 20,2012) - Being a trustworthy SEO Company in Perth, Oracle Digital continuously makes improvements on their customer care services. The company’s primary concern is to provide up-to-date and far-advanced SEO techniques to their clients. And so is their immediate and quality customer support. Oracle Digital administrators have fully considered the lack of customer service on most technology companies in Australia including other international SEO companies. This is one reason why Oracle Digital has ventured on developing a quality customer support for its clients, and this was efficiently achieved by putting up a Rapid Support Desk System.
Oracle Digital believes in the significance of a responsive and comprehensive customer support as a key factor to any effective business partnership. This serves as their motivation to provide the best customer support service that is sure to satisfy their clients and identify them in a cutthroat industry teeming with other SEO companies.
Oracle Digital’s customer service offering through Rapid Support Desk provides their customers with an easy access to their support program. The clients can send any request concerning every area of SEO offerings that they have currently signed up under Oracle Digital. The requests are answered to or addressed by the appropriate department in the earliest possible time. A dependable customer support user interface enables both the client and the staff of Oracle Digital to discuss the progress of a particular request.
There are three ways that clients can send a request through the support desk. The first option includes logging in to their respective Oracle Digital account and submit the request manually. Another option is to use the support tab contact form provided in the company’s website by which you can provide the details of your request, which will then be forwarded to the corresponding department. Or, you can use the third option, where you can send an email to their support team via support@oracledigital.com.au.
Customer service requests or support desk tickets will be accommodated by the Oracle Digital support team. Areas of concerns could be any of the following: progress of campaign, monthly reports, specific products and services, pricing, or any other related enquiries for the advantage of your business. Through this support system, tracking customer requests will be much easier to access and responded to.
Oracle Digital’s clients are given free access to the Rapid Support Desk. In addition, they also have offered a live chat feature for clients who want or need quick response regarding their problems. All of these are combined to strengthen the SEO in Perth Company’s commitment to deliver the fastest and most responsive customer experience possible.
Moreover, transparency is valuable for the company to make sure that customers get exactly the kind of service they expect to receive. Aside from having access to the Rapid Support Desk system, clients could also access a detailed monthly reporting system so clients can see the progress of their campaigns. To know more about how Oracle Digital delivers excellent customer support, you can visit their site at http://www.oracledigital.com.au for more information.
About Oracle Digital
Oracle Digital is an SEO Company based in Perth, Western Australia. They are continually expanding their market and provide the same top-quality services to other cities like Brisbane, Melbourne, and Sydney. They have achieved the status as one of the finest providers of search engine optimisation in Perth through their advanced techniques and tools, as well as unparalleled customer service.
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